User Guides & Support Documents
We’ve compiled some guidelines and useful applications to help you get started. Just click on the links below to download.
Service Documents
If you are a new or existing user. Please make sure you review our service specification.
“…We are well supported by a conscientious and easily contactable Head of Public Sector and the UK Mail Digital team who ensure any issues are promptly handled and resolved…”
Howard Lazarus, Bridgend County Borough Council
Meet the support team
We believe that identity is essential, and to stand out in your space, you have to know who you are. Our work does just that—helping brands uncover and express what makes them unique and how they can drive culture forward.
Because branding is all we do, we can focus on the one thing that matters most: your reputation. Let’s talk.
We’d Love to Hear From You
Whether you’re curious about features, a free trial, or even press—we’re ready to answer any and all questions.
Get Support
Do you need help with an existing account? Chat to a real human from a customer services team, they’re happy to help.
Contact a specialist
Wondering if imail comms have the right communications tools for your business? Chat with our team to see if there’s a fit.
Partnership Enquiries
We like creating new friends. If you are looking at a partnership please get in touch. We are always on the look out for new partnerships.