Business Mail

Business mail; an underappreciated form of mail. It refers to the general day to day letters, invoices, bills, information sent from a business to a customer. But it plays a crucial role in communication, brand awareness, building relationship and sales growth. Surveys suggest 70% of consumers feel that physical mail makes them feel more valued over email and SMS.

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Do you own or are you considering a Franking Machine? Read this first!

Franking Flaws

Banking & Financial Services

Variable data can be used to set up and populate timely workflows and critical communications. allowing you to distribute personalised essential communications.

Mortgage Offer | Statements | Overdraft

Parking & Tolls

The amount you can charge for a penalty is now limited by government legislation. As a result, having access to a communication system that optimises your letters is critical.

PCN Letter | TCN Letter | Appeals | LBA’s

Local Government

Proud G-Cloud 13 supplier and Crown Commercial Services. We work with local authorities across the UK to deliver sensitive and everyday communications UK wide.

Electoral Roll | Council Tax | Housing

Insurance & Law

Utilise your current data to deliver insurance documentation and renewal letters without the need for human participation. Utilise API or STFP integration to populate your communications.

Renewal Documents | Legal | Hard Copies


When physical mail is utilised for communication, both patient response and two-way dialogue dramatically improve. The most reliable mode of communication is mail.

Appointment Reminder | Patient | Updates

Debt Collection

Physical mail has an open rate that is well within the 90% range. Hybrid mail always delivers and encourages action if you want a letter to be read and taken into consideration.

Statements | Reminders | Debt Collection

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Choose your preferred payment method. PAYP – Pay As You Post means you only pay for the letters you send when you post them. Top-Up allows you to credit your account and money is drawn from your balance. Invoice accounts are available subject to a credit check. The choice is yours…

From 63p / per letter

From 70p / per postcard

  • No minimum spend

  • No monthly commitment

  • Unlimited users

  • Mail tracking & analytics

  • Royal Mail delivery

Explore Methods
Full price list

Direct mail is a fantastic method of communication. How so? It is delivered directly to its audience in its physical form. A trusted medium over email marketing, with 87% of people considering it more believable. Direct mail is highly targeted for its recipients, so trust us when we say it gets results. Direct mail matters more than ever.

Summarising key features

  • Upload & store your own letterheads
  • Release post until 18:00*

  • 3x number of attachments per envelope

  • 30 day post archives (Extendable on request)

  • Customer support available on both phone & email

  • Automation workflows available**

*2nd class post only. Cut off for 1st class post is 15:00

**Folder configuration is only available of Autolink and API integrations


Your Business Mail will be seen by 1.17 people per household.

Source: JIC Mail


38% of your Business Mail items will drive Any Commercial Action

Source: JIC Mail


72% of your Business Mail will still be live in the home after 28 days.

Source: JIC Mail


7% of your Business Mail items will drive a purchase related action.

Source: JIC Mail

Business Mail made easier with Hybrid Mail

Business Mail should be seen as one of the most vital areas of communication. Essentially anything that is sent that falls under the umbrella of Business Mail is driving tangible revenue and growth for your organisation. Our Hybrid Mail services will make it easier for your organisation to communicate effectively.

Introducing Hybrid Mail

Hybrid Mail Options

We have 4 submission methods that you can utilise to send Direct Mail & Business Mail. Online, Print Client, Autolink and for complete automation API. We have developed a range of Hybrid Mail solutions that will ensure that you can use one or multiple services depending on your business objectives.

What is Hybrid Mail?

Method 1: Online

– Cloud Based –

Send a letter or marketing postcard online within 24 hours of registering your details. Choose between a Top-up & PAYP account.

  • Mail tracking & analytics

  • No set-up fees*

  • Support Word & PDF doc types

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Book a Demo

Method 2: Print Client

– Desktop Based –

Install our software on your computer and send your documents straight out of your word composer or PDF application.

  • No monthly subscriptions

  • No set-up fees*

  • Support Word & PDF doc types

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Book a Demo

Method 3: Autolink

– Desktop Based –

Download our software today and we’ll arrange a demo call with our support team, who can talk you through Autolink.

  • Pre-agreed folder instructions

  • Fully encrypted data transfer

  • Support PDF doc types

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Book a Demo

Method 4

Build. Launch. Grow.

The imail comms API is a custom build platform for sending mail directly to your recipients. We tailor this solution specifically for your usage and link directly to our servers, streamlining your mail requirements for hassle-free, uncomplicated mailing. Empower your developer team and create a developer account today.

View API Documents
Developer Account

A custom integration

  • Customise your connection that is tailored to your business needs

  • Get over to imail comms and request your API key by signing up for an account today. This will increase the available API’s expanding your functionality.

  • Get started quickly. Our support team are on hand to give you a live demo.

Get your API Key

Scale your business with our easy to use API.

An API connection will automate and connect seamlessly with your own platforms. Giving you time back to focus on areas in which you can improve customer experience.

Open API for developers. Powerful automation for marketers.

We’ve created an extensive range of open API’s which will enable your IT team to customise in a way that suits your business.

The world is your oyster!

Our extensive range of API’s makes it simple for you to integrate our system into your chosen platforms. Our support team are on hand to help should you need any guidance.

Let’s talk.

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Creating your own mailing room

In this modern-day and age, businesses all around the world are adapting to remote work by implementing a common system known as a virtual mailroom.

A virtual mailroom is a form of hybrid mail that is the automation and digitalisation of incoming documents that are sent to your organisation; a much more efficient and cohesive approach to mail.

Blog: Creating your own mailing room

Keeping your customers engaged

Would you like to keep your customers engaged and interested in your business at all times? Well, then you’re in the right place.

In this new age of modern technology, social media and the internet has not only changed the way consumers think, but has also altered how businesses engage with their audiences. Regularly adapting and evolving campaigns to consumer’s needs is essential for any business to succeed. This is why you should consider these five simple solutions that will help boost your customer engagement.

Blog: Keeping your customers engaged