Our Story

A digital and physical communication provider aiming to meet all clients’ needs when it comes to communicating with their customers. We offer tailor-made services helping our clients to communicate with their audience in a way that is right for them.

We strive to deliver best-in-class physical and digital communications services to all our current and future clients.

We continually invest in our digital capabilities to support businesses with their digital transformation journey; as our Hybrid and Digital services enable us to provide solutions that fit into the lives of the modern consumer and support organisations in achieving their strategic goals.

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Where we came from…

Imail was launched by UK Mail PLC in 2008 by our CEO and Executive Chair and fast became the UK’s leader in Hybrid Mail Services.

In 2016 DHL Parcel UK acquired UK Mail PLC. During this tenure imail rebranded to UK Mail Digital to reflect the transition of the business from a print and mail business to a communications technology business.  With mail being sent to 30 million homes every day; UK Mail and UK Mail Digital were the largest integrated print and postal operator in the UK.

In 2021, UK Mail Digital became an independent business through a Management Buyout backed by Mercia Asset Managements private equity fund. The business has subsequently rebranded to imail Comms Limited. This transition provides the investment, pace and focus to remain the UKs leader in Customer Communication Management (CCM) for small, medium, enterprise and Public Sector organisations.

imail comms timeline

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What we do…

imail comms is a Customer Communications Management suite for small, medium, enterprise and Public Sector organisations.

Our Customer Communications Management Tools provide you with a range of well-established desktop and API based services that will improve your business-critical and marketing communication channel strategies all managed via an interactive web-based configuration tool, ¬†allowing you to communicate using your clients’ preferred method thereby improving engagement and response.

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