imail hybrid

Hybrid Mail

Our Hybrid Mail solutions will allow you to streamline your mail processes faster than ever before.

There are 4 submissions methods available, online portal, print driver, Autolink or API. Utilise one or multiple services to print and post you mail communications. Our software is flexible, reliable and secure.

Why should you consider outsourcing you mail comms?

We can offer you a digital mail room that you can customise to your business needs. Whether you need to send out direct mail campaigns or automate your business mail communications, imail comms has a solution to suit your needs.

You can relax with the knowledge that all data transfers are encrypted.

Hybrid Mail Features & Benefits

  • No monthly subscriptions

  • No set-up fees*
  • Mail tracking & analytics
  • 4 Submission types

  • Fully encrypted data transfer (ISO27001)

  • Support Word & PDF doc types
  • Up to 50% saving on current processes

Show me my options

* Set up fees are only applicable if the business requires customisation specific to the business.


Choose your preferred payment method. PAYP – Pay As You Post means you only pay for the letters you send when you post them. Top-Up allows you to credit your account and money is drawn from your balance. Invoice accounts are available subject to a credit check. The choice is yours…

From 54p / per letter

From 61p / per postcard

  • No minimum spend

  • No monthly commitment

  • Unlimited users

  • Mail tracking & analytics

  • Royal Mail delivery

Full price list

Sending hybrid mail is now easier than ever before.

Hybrid Mail allows you to streamline the creation and distribution of your physical mail.

Our easy to use system provides you with the convenience of handling all the documents you would print and send in-house with just a click of a button.

Summarising key features

  • Upload & store your own letterheads
  • Release post until 18:00*

  • 3x number of attachments per envelope

  • 30 day post archives (Extendable on request)

  • Customer support available on both phone & email

  • Automation workflows available**

*Standard post only. Cut off for Premium post is 15:00

**Folder configuration is only available of Autolink and API integrations

The efficient approach to sending hybrid mail

Hybrid Mail helps your business to optimise the way you send your outbound mail

Cost Saving

With Hybrid Mail, you could save up to 50% compared to traditional mailing methods.

Safe and Secure

All your data is securely handled and processed so you can send critical information safely.

Ultimate flexibility

Scale up your printing and sending during peak periods for your business from anywhere in the world.

Easy Set-Up

Our Hybrid Mail System installation is seamless so that you can start easily sending mail in no time.

Ready to sign up?

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hybrid mail

Send hybrid mail from anywhere.

No matter where you are, all you have to do is simply upload your document and data list, and we’ll print and pack your mail ready for final mile delivery by Royal Mail within 48 hours.

For added peace of mind, you can even track your letters as they move through our network.

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Introducing Hybrid Mail

Hybrid Mail Options

We have 4 submission methods that you can utilise to send Direct Mail & Business Mail. Online, Print Client, Autolink and for complete automation API. We have developed a range of Hybrid Mail solutions that will ensure that you can use one or multiple services depending on your business objectives.

What is Hybrid Mail?

Method 1: Online

– Cloud Based –

Send a letter or marketing postcard online within 24 hours of registering your details. Choose between a Top-up & PAYP account.

  • Mail tracking & analytics

  • No set-up fees*

  • Support Word & PDF doc types

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Book a Demo

Method 2: Print Client

– Desktop Based –

Install our software on your computer and send your documents straight out of your word composer or PDF application.

  • No monthly subscriptions

  • No set-up fees*

  • Support Word & PDF doc types

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Book a Demo

Method 3: Autolink

– Desktop Based –

Download our software today and we’ll arrange a demo call with our support team, who can talk you through Autolink.

  • Pre-agreed folder instructions

  • Fully encrypted data transfer

  • Support PDF doc types

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Book a Demo

Method 4

Build. Launch. Grow.

The imail comms API is a custom build platform for sending mail directly to your recipients. We tailor this solution specifically for your usage and link directly to our servers, streamlining your mail requirements for hassle-free, uncomplicated mailing. Empower your developer team and create a developer account today.

View API Documents
Developer Account

A custom integration

  • Customise your connection that is tailored to your business needs

  • Get over to imail comms and request your API key by signing up for an account today. This will increase the available API’s expanding your functionality.

  • Get started quickly. Our support team are on hand to give you a live demo.

Get your API Key

Scale your business with our easy to use API.

An API connection will automate and connect seamlessly with your own platforms. Giving you time back to focus on areas in which you can improve customer experience.

Open API for developers. Powerful automation for marketers.

We’ve created an extensive range of open API’s which will enable your IT team to customise in a way that suits your business.

The world is your oyster!

Our extensive range of API’s makes it simple for you to integrate our system into your chosen platforms. Our support team are on hand to help should you need any guidance.

Ready to sign up?

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Commonly asked questions

How secure is my data when using imail?

At imail we use 256-bit SSL security as standard, and each of our users are username and password protected.

All documents are securely encrypted before being sent from your computer to our imail print location, where insertion and sortation is performed by state of the art equipment.

What happens to mail that cannot be delivered?

All envelopes carry an imail central return address. Undelivered or returned items are sent to our returns management centre, where they are scanned. You can then view a PDF of returned items on the imail web portal within the ‘My Reports’ section of Account Admin.

The returned mail items are then securely disposed of by us.

How much does imail cost and how can I pay?

We offer a range of flexible payment methods to suit your business’s requirements. The ‘Pay as you post’ enables you to pay by debit or credit card. The ‘Top up’ service allows you to deposit an amount for future use, which is more convenient than entering credit card details every time. To manage larger or more frequent mailings, you may prefer to open a credit account.

How do I know my hybrid mail has been received and posted?

Once you have completed your mail document and uploaded it, you will receive an on-screen confirmation. The sent order will also be visible in the ‘My Archive’ area of your imail interface, where you can track the status of your mail.

For any pre-scheduled mailings you will automatically receive a confirmation email that your mail has been successfully processed.

What print options are available?

All mailings can be printed as mono (black ink only) or in full colour and can be single-sided or double-sided (duplex printing).

imail users also benefit from advanced document solutions, including barcoding and ‘Optical Mark Recognition’ systems, ensuring complete mail integrity and consistency.

We use high-specification commercial printers, ensuring quality and consistent print finish that you can rely on

Can I send international mail?

We currently only deliver mail within the UK, but we are currently developing our international imail service.

Get Support

Do you need help with an existing account? Chat to a real human from a customer services team, they’re happy to help.

Contact a specialist

Wondering if imail comms have the right communications tools for your business? Chat with our team to see if there’s a fit.

Partnership Enquiries

We like creating new friends. If you are looking at a partnership please get in touch. We are always on the look out for new partnerships.

Contact imail comms
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