Who do I contact with a sales, service or technical issue?
Please complete the contact form or email us directly at imail_enquiries@imailprint.co.uk.
What happens to mail that cannot be delivered?
Undelivered or returned items are sent to UK Mail’s returns [...]
What are the design specifications for artwork?
You can download the full design specifications here.
What is the address block line limit?
In line with Royal Mail specifications, imail items have a [...]
How can addresses be validated?
The imail data portal provides a number of useful validation tools, [...]
Can I add an insert to my mailing?
Yes. When creating a letter mailing, you can attach an [...]
How can I view my mailing once posted?
imail stores mail items for 60 days and they are [...]
How secure is my data when using imail?
imail uses 256-bit SSL security as standard. Each user is [...]