Join the imail comms team
Take your career to the next level. 100% incredible colleagues. 100% chance of personal growth.
Current Job Openings
Business Development Executive – Apply here
Client Development Manager – Apply here
About imail comms
Imail was launched by UK Mail PLC in 2008 by our CEO and Executive Chair and fast became the UK’s leader in Hybrid Mail Services.
UK Mail PLC was purchased by DHL Parcel UK in 2016. To reflect the change in the company’s focus from print and mail to communications technologies during this time, imail changed its name to UK Mail Digital. The largest integrated print and postal operator in the UK, UK Mail and UK Mail Digital sent mail to 30 million homes daily.
Through a management buyout supported by Mercia Asset Management’s private equity fund, UK Mail Digital became a stand-alone company in 2021. The company afterwards changed its name to imail Comms Limited. This change offers the funding, momentum, and attention needed to keep the UK at the forefront of Customer Communication Management (CCM) for SME and PSO organisations.
imail comms values
Company Benefits
Ready for a new challenge?
We are aware that the search for a fulfilling career might be arduous. We want to make the procedure as simple as we can for you and to establish a fulfilling workplace where you’ll enjoy going to work each day
*Role dependent
Here’s what our team has to say about working at imail comms
“I’m Andy, co-founder and CEO of imail comms which was created through a management buyout of DHLs UK Mail Digital division. Way back in 2008 the imail was launched bringing innovation & technology to the postal communications market. Over the years my team has evolved, but the open and supportive culture alongside a determination to excel have remained constant.
My goal will always be to provide an atmosphere where people can thrive and realise their full potential. Although we are all dedicated team players who work hard at our jobs, I make sure that everyone also remembers that hard work is only part of their lives and we are all doing this for a greater purpose. We all work in a friendly but challenging environment, and I’m excited to watch each team member develop to their full potential.“
CEO // Andy Barber
“My career has focused on operational efficiency, customer satisfaction, and regulatory compliance, and I’ve led projects to enhance service delivery and implement innovative IT solutions.
As the IT Director at Imail Comms, I am committed to driving technological advancements and ensuring the security of our messaging solutions through a highly engaged and able team. My two decades of experience in print and messaging technology are crucial to this role.“
Director of IT and Customer Experience // John Stanhope
“I’m Cavan, and I began working with imail comms in 2009. I’ve had plenty of opportunities to explore over the years thanks to our company’s culture and continuous direction from our long standing CEO, Andy, and now I serve as the Sales Director for the new business team. The team has never been stronger in the history of the company, and with new expansion, I’m constantly on the lookout for the next salesperson.”
Sales Director // Cavan Shepherd
“I started working for imail in 2016 and have clocked up 40 years in the print & mailing industry. I run an enthusiastic operations team that embodies the DNA of imail: customer first mindset, can do attitude and right first time principles. We are committed to delivering industry leading levels of service day after day. As a business we’ve taken the best parts of being part of a large company like DHL and since the MBO accelerated profitable growth. It’s important for long serving employees like me to help new starters settle in and I enjoy that part of my role.“
Operations Director // Guy Thornbery
“I’m Kylie Cook, an Account Development Manager at Imail Comms, dedicated to helping our clients achieve their goals through tailored solutions and exceptional service. With over a decade of experience in sales and client relations, I focus on understanding customer needs and delivering strategies that add real value. By building strong partnerships and leading a collaborative team, I ensure that every campaign and interaction is designed to support our clients’ success and long-term growth.“
Account Development Manager // Kylie Cook
“I’m Sue; I am a Client Relationship Manager at Imail Comms. My primary focus is to look after our clients in order to build, maintain and strengthen our company’s relationships with our clients. I enjoy working with clients to build strategies to overcome any challenges their business may face. As the primary point of contact for my clients, I then work with various internal teams to ensure solutions are delivered and client satisfaction exceeded. One of Imail’s key values is “Customer First” and this is something a believe in and strive to deliver during my working week.“
Client Relationship Manager // Sue Elliott
The Service Desk Team at Imail Comms
“We are the first line of support, dedicated to providing fast, reliable, and professional assistance to our customers and colleagues. With a diverse team of experienced professionals, we specialise in resolving technical issues, managing incidents, and ensuring minimal disruption to operations.
Our mission is to deliver outstanding service with a focus on clear communication, empathy, and efficiency. Leveraging industry best practices and advanced tools, we work collaboratively to identify root causes, implement solutions, and proactively prevent future challenges.
Whether it’s troubleshooting an urgent issue or guiding users through new systems, our team is passionate about empowering others and ensuring their success. We take pride in being a trusted partner in maintaining smooth and seamless operations across the organisation.“
IT Manager // David Adams
“I commenced my career with imail in 2017 as an Operator within the Print Centre. imail has provided me with numerous opportunities for career advancement, and following three promotions, I assumed the role of Print Operations Manager in 2021. In this capacity, I manage and coach two shift leaders and oversee the procurement of all operational consumables. The company is also supporting my four-year degree apprenticeship, which is equipping me with skills that offer immediate practical benefits. I take great pride in driving operational changes to meet the evolving needs of our customers.“
Print Operations Manager // Kaisa Snieda
Diversity Makes Us Who We Are
We want to diversify our teams because we understand that it improves us. within our little crew alone, there are more than ten different nationalities.
In order for our employees to perform at their highest level and lead happy lives, we provide a work atmosphere free from bias, discrimination, and intimidation.
We continue to promote an atmosphere devoid of any discrimination based on a person’s ethnicity, religion, gender, sexual orientation, or nationality.
