Are postage and mailing costs straining your budget?
Managing communications in the NHS can be an expensive and time-consuming task. Rising postage fees, printing costs, and administrative overheads put a strain on already tight budgets, leaving less room to focus on patient care.
That’s where hybrid mail for NHS and NHS Trust services comes in. imail comms offers a complete solution to transform how you manage and deliver mail.
Protecting Confidentiality
Our hybrid mailing solution is designed to protect sensitive patient data, maintaining the highest standards of security and privacy and ensuring compliance with The Data Protection Act.
- Security: From the moment your documents are uploaded, they are protected by 256-bit SSL encryption, safeguarding sensitive information at every stage.
- End-to-End Encryption: Files remain encrypted from the time they leave your device to when we’re printing them for delivery.
- Restricted Access: Each user is assigned a secure login with unique credentials, ensuring only authorised personnel can handle your communications.
- Certifications: imail comms is GDPR-compliant and holds ISO 9001 and ISO 27001 certifications, reflecting our commitment to secure, reliable, and consistent service delivery.
How Does Hybrid Mail Work?
1. Upload Your Documents: Start by uploading your letters, appointment reminders, or other correspondence through imail comms’ secure online portal.
2. Encryption and Secure Transfer: Once uploaded, your documents are encrypted to ensure the highest levels of data security. This guarantees compliance with NHS data protection standards, giving you confidence that sensitive information is handled with care.
3. Processing: After encryption, your files are sent to our state-of-the-art mail centres. Here, they are printed, folded, and sorted using advanced technology designed to ensure speed and precision.
4. Delivery: The completed mail is dispatched through trusted delivery networks, ensuring it reaches patients quickly and reliably.
Upgrade Your Mailing System Today
Proven Results
We partnered with Bridgend Council to implement our Hybrid Mail service, taking full responsibility for their mailing process from printing to final delivery.
Using our advanced printing technology, we efficiently handle peak-time demands and collaborate closely to manage mailing volumes effectively.
Quick Answers
Q – How do I send you data and is it secure?
A – imail comms have a number of applications which include SFTP, API, Print Client & Website, depending on your current processes and requirements our expert on boarding team will facilitate. All applications are fully secure and compliant with Information Security and GDPR requirements.
Q – I currently have a franking machine, can I still use this service?
A – Yes, most customers switch from a franking machine to our Hybrid Service. You simply pay for the mail you use. Keeping your franking machine will not impact your current contracts. Most clients will cancel or downgrade their franking machine once they have experienced hybrid mail.
Q – How quickly will my mail be sent?
A – imail comms offer two services, Standard (3days) Premium (2days) our cut off time for submission is 6pm (Standard) 3pm (Premium) These tend to be well received as they are later than a collection.
Q – Can I check my mail before it is sent?
A – Absolutely, imail comms offer a pending mail function which allows users to preview mail before it is printed. Users can then delete/submit items individually or in bulk.
Q – Our letters are generated through our software provider, is this a problem?
A – Not at all, if you are creating letters today then you can use our hybrid mail platform. We integrate with CRM/ERP platforms, any channel in, any channel out.
Q – What happens to my returned mail?
A – We offer a full end to end solution so all returned mail is scanned, returned digitally and then the physical mail piece is securely destroyed. This allows records to be updated promptly and for your teams to focus on core activities.