A simple way to send your business communications.

Submit your documents digitally, and we’ll print and post your letters to your recipients. You can use our web app, desktop apps, or for seamless integration, utilise our API or SFTP.

A simple way to send letters and postcards online.

Choose from a range of submission methods, including drag-and-drop, print driver, and desktop hot folders. Integrate seamlessly with our robust API for advanced automation.

Improving your strategy when sending mail will save you both time and money, plus…

55% reduction in critical mail costs.

36% increase in client actions.

72% increase in client experience.

Less hassle compared to a stamp

Hybrid Mail allows you to streamline the creation and distribution of your physical mail.

Cheaper than a franking machine

Franking machines have their uses but are increasingly becoming a thing of the past

More cost effective than a mail room

Trust our specialised services for efficient mailing solutions tailored to your needs.

20,000+ users need imail comms to grow & develop their audience

What business comms do you send that are critical to your business?

Imail comms provides you with a simple, web based cost-effective way to improve outbound customer communications with your customers distributors, partners and regulatory bodies.

  • Invoice
  • Council Tax
  • Statements
  • Client Portals

  • PCN, TCN, UTCN, LBA
  • Parking Fines
  • Debt Collection
  • Utility Bills
  • Electoral
  • Marketing
  • Housing Letters
  • Appointment Letters

95% Less Time Processing Mail

Website & Desktop Applications

Using our mixed mail system, it’s incredibly simple to send out big amounts of letters, postcards, and documents. Our easy-to-use platform lets you smoothly handle the sending of your letters or postcards with just a few clicks.

API Integration for Seamless Workflows

Easily blend imail’s mixed mail feature into your current workflow, automating everything from making documents to posting them. This leads to less hands-on work, fewer mistakes, and quicker completion.

We send over 50,000,000 mail packs a year.

Your mailers are like your brand ambassadors. They’re the first impression you give new clients, and they can make or break a potential sale. So, it’s crucial that every element of your mailer is on-brand, professional and eye-catching.

Submit your letters online, we’ll print and post.

Be confident that your data is secure with the utmost standards of safety and privacy,
guaranteeing that your business communications stay private.

Upload a PDF or Word file

Simple drag and drop your documents into the browser.

Download Print Driver

Easily send files by clicking print and select imails print driver.

Download Desktop Hot Folder

Simple drag your document into a folder on your desktop.

View API Documentation

Connect to API for increased automation & efficiency.

Ready to go pro?
Discover the all-new imail 2.0

Get everyone working in a single platform
designed to manage any type of communication.

Say Hello to optimised communication.

Say Goodbye to costly mail services. It’s time to blend your letters with digital channels, reducing the average cost of communication whilst improving customer experience.

Say hello to optimised communication

Say Goodbye to costly mail services. It’s time to blend your letters with digital channels, reducing the average cost of communication whilst improving customer experience.

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Why imail’s customer communication platform?

We get your business critical customer communications delivered. Whether it’s an important document, invoice, bill, appointment letter or marketing message, CCM ensures they reach your customer seamlessly.

Personalise Communications

Customise your messages by selecting the language, tone, and method of communication based on previous dealings with a diverse set of customers, ensuring no one’s requirements are missed.

Automate Document Creation

Craft unique customer experiences and messages using information from different systems. Use analytics on customer engagement to customise interactive documents according to individual likes and needs.

Batch & On-Demand Documents

We provide the option to send mass communications for documents produced in large quantities and distributed to each customer, as well as personalised communications for documents designed to suit the unique requirements of each customer.

Template & Asset Library

Gather and combine hundreds of templates, such as text parts, logos, branding, disclaimers, letterheads, and contacts, into one central library.

We revolutionise your traditional post delivery processes
and document management with the inclusion of email, SMS web portal and many more technologies.

Meet the Team

Meet our team of can-do communication specialists ready to help optimise your important customer messaging.

Latest Articles

Cheaper than a franking machine, more efficient than a mailing room.

Allow imail comms to handle your business-critical communications where you can upscale or downscale your mail comms without penalties.

“…the service has been massively beneficial to us as manually printing and posting the letters was taking up a lot of staff time.

Shannon Astill, Team Leader

Ensure your critical mail is delivered on time and the your data is secure.

Businesses and their clients benefit from receiving business mail, which includes bills, invoices, appointments, customer service updates, and administrative information. It greatly improves consumer experience, which benefits a company’s bottom line.

“We have always found the service to be efficient and reliable.

Howard Lazarus, Bridgend County Borough Council

custom-envelope-design

Build relationships by delivering precise and intimate campaigns.

imail comms provides a comprehensive, customised direct mail campaign service to assist you in establishing and enhancing your brand. imail comms will take your direct mail campaign from conception through fulfilment.

“Using imail comms for our printing of marketing literature and pet owner reminders means that the items produced are beautiful, impactful and high quality…

Representative, Global Animal Health Organisation

market-your-business-with-postcards

Drive down the average cost of communication with digital post.

Through the adoption of various communication strategies and the optimisation of your different channels, businesses can improve their customer interactions and gain substantial benefits.

“As a finance director, I am pleased to report that our company’s collaboration with imail comms resulted in a 55% reduction in direct mailing costs.

Finance Director, Financial Sector

“Using imail comms for our printing of marketing literature and pet owner reminders means that the items produced are beautiful, impactful and high quality, and this increases the shelf life within a recipient’s home or office.”

Representative, Global Animal Health Organisation

How we compete against our most well-known competitors

15x

Automation.
Speed.
Responsiveness.

500%

Upload documents at lightning speeds

50%

decrease in admin time.

If you are looking for engagement, look no further than mail.

Physical mail is a power house when it comes to customer interactions. With a 96% engagement rate, you can be sure that your mail comms will be dealt with.

Drive actions

87% of people say that mail is credible, so if you want to know how well it can work for your business, know this.

Behavior-based automation

Send letters automatically. Based on client involvement, profile or event data, predictive analytics, and other platform data.

Your templates. Your brand.

Never before has using your own tested artwork and branding been so straightforward. Integrate dynamic material based on customer interactions with your business into your communications.

Maximise your investment

Utilise a channel that encourages interaction and action to increase traffic and re-engage existing clients. Did you know 70% of consumers say mail makes them feel more valued?

See it live and in action

Book a demo today with the UK’s first and largest Hybrid mail provider. It’s time to maximise your postal processes and reduce your mailing costs.