20,000+ users need imail comms to grow & develop their audience
What business comms do you send that are critical to your business?
Imail comms provides you with a simple, web based cost-effective way to improve outbound customer communications with your customers distributors, partners and regulatory bodies.
95% Less Time Processing Mail
We send over 50,000,000 mail packs a year.
Your mailers are like your brand ambassadors. They’re the first impression you give new clients, and they can make or break a potential sale. So, it’s crucial that every element of your mailer is on-brand, professional and eye-catching.
Ready to go pro?
Discover the all-new imail 2.0
Get everyone working in a single platform
designed to manage any type of communication.
Why imail’s customer communication platform?
We get your business critical customer communications delivered. Whether it’s an important document, invoice, bill, appointment letter or marketing message, CCM ensures they reach your customer seamlessly.
Personalise Communications
Customise your messages by selecting the language, tone, and method of communication based on previous dealings with a diverse set of customers, ensuring no one’s requirements are missed.
Automate Document Creation
Craft unique customer experiences and messages using information from different systems. Use analytics on customer engagement to customise interactive documents according to individual likes and needs.
Batch & On-Demand Documents
We provide the option to send mass communications for documents produced in large quantities and distributed to each customer, as well as personalised communications for documents designed to suit the unique requirements of each customer.
Template & Asset Library
Gather and combine hundreds of templates, such as text parts, logos, branding, disclaimers, letterheads, and contacts, into one central library.
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Cheaper than a franking machine, more efficient than a mailing room.
Allow imail comms to handle your business-critical communications where you can upscale or downscale your mail comms without penalties.
“…the service has been massively beneficial to us as manually printing and posting the letters was taking up a lot of staff time.”
Shannon Astill, Team Leader
Ensure your critical mail is delivered on time and the your data is secure.
Businesses and their clients benefit from receiving business mail, which includes bills, invoices, appointments, customer service updates, and administrative information. It greatly improves consumer experience, which benefits a company’s bottom line.
“We have always found the service to be efficient and reliable.”
Howard Lazarus, Bridgend County Borough Council
Build relationships by delivering precise and intimate campaigns.
imail comms provides a comprehensive, customised direct mail campaign service to assist you in establishing and enhancing your brand. imail comms will take your direct mail campaign from conception through fulfilment.
“Using imail comms for our printing of marketing literature and pet owner reminders means that the items produced are beautiful, impactful and high quality…”
Representative, Global Animal Health Organisation
Drive down the average cost of communication with digital post.
Through the adoption of various communication strategies and the optimisation of your different channels, businesses can improve their customer interactions and gain substantial benefits.
“As a finance director, I am pleased to report that our company’s collaboration with imail comms resulted in a 55% reduction in direct mailing costs.”
Finance Director, Financial Sector
How we compete against our most well-known competitors
15x
Automation.
Speed.
Responsiveness.
500%
Upload documents at lightning speeds
50%
decrease in admin time.
Drive actions
87% of people say that mail is credible, so if you want to know how well it can work for your business, know this.
Behavior-based automation
Send letters automatically. Based on client involvement, profile or event data, predictive analytics, and other platform data.
Your templates. Your brand.
Never before has using your own tested artwork and branding been so straightforward. Integrate dynamic material based on customer interactions with your business into your communications.
Maximise your investment
Utilise a channel that encourages interaction and action to increase traffic and re-engage existing clients. Did you know 70% of consumers say mail makes them feel more valued?