Blog

Discover what Royal Mail’s postal reform means for regulated sectors. Learn how Micom’s digital-first communication platform ensures speed, compliance and delivery resilience.

At Micom, we believe in connection with purpose - and our commitment doesn't stop at technology. We are supporting the new build with a donation to help bring classrooms and resources to life, and we'll continue backing their work as part of our Micom Foundation.

In today’s world, the assumption that “sent means received” is costing businesses more than just engagement. It’s eroding trust, creating risk, and frustrating teams who believe they’ve done everything right.

I'm sure we've all been there. You take a letter to the postbox and off it goes. It lands back on your doormat with a stamp on the front, insufficient postage amount. That is only if you are ahead of the game and you've been wise enough to provide a return address in the event of it being undelivered.

Hybrid mail is a smarter, faster way to send physical mail without ever touching a printer or envelope. Instead of managing letters in-house, you send them digitally to a provider who handles the printing, packing, and posting for you.

Micom is evolving—and fast. From flexible new pricing tiers to expanded platform capabilities and tailored solutions for every industry, we’re building a communications platform that puts speed, control, and clarity into every message.

On 1st July 2025, iMail Comms officially became Micom. But this rebrand isn’t just about a new name, it’s about reflecting who we’ve become and where we’re going.

Today, iMail Comms announces its rebrand to Micom - short for Multi-channel Intelligent Communications - marking the next phase in its evolution as a tech-first platform transforming how businesses deliver customer communications across all channels.

In today’s fast-paced world of business communication, hybrid mail bridges the gap between traditional methods and digital solutions. By combining the convenience of digital document creation with the reliability of physical mail, it offers businesses a way to save time and reduce postage costs while maintaining professional-quality correspondence.

In today’s fast-paced business world, hybrid mail is proving to be an innovative solution for managing customer communications. By combining digital processes with the physical delivery of mail, it simplifies the mailing process and helps businesses achieve significant cost savings. This trend is evident as UK Mail reported a 43% growth in hybrid mail usage during their busiest trading period, reflecting a significant shift towards digital mailing solutions.

For decades, traditional mail has played a vital role in business communication, connecting organisations with clients through physical letters and documents. However, with the evolving needs of businesses in the digital age, reliance on traditional mailing processes can be time-consuming and resource-intensive. This has led to the rise of hybrid mail solutions, offering a modern way to manage physical mail while enhancing efficiency and reducing postage costs.

With remote work and flexible business models on the rise, digital mail has become a practical solution for managing incoming mail securely and efficiently. By converting incoming paper mail into digital files, businesses gain quick, centralised access to critical documents, enhancing productivity and supporting team flexibility.

In this guide, we’ll explore the factors influencing direct mail costs, break down the key expenses involved, and share tips to optimise your budget without compromising on quality. Whether you’re planning your first campaign or refining your current strategy, our experienced team at imail comms is here to provide the insights you need to make informed decisions.